Great Customer Service

Rated 5 out of 5
February 4, 2023

Georgia Floors Direct was a great way to go when I needed to install carpeting for a two-story home. Gabe was very helpful and arranged the installations delivery dates with my schedule. Heath from Atlantic flooring did the install and it was done perfectly! Heath and his crew were very friendly and respectful of my property. Excellent experience but most importantly it saved me almost half of what “two major big name stores” were going to charge me.

James Ramirez

Installers were the best!

Rated 5 out of 5
October 15, 2022

Not only do we love our new carpet, but want to say that Rocky and Mike and Jerry were the perfect team for installation. They take pride in their work and are very professional!

Gail Sonnenberg & Bob Maddern

Excellent Customer Service

Rated 5 out of 5
August 22, 2022

My husband and I needed to get two rooms carpeted in three days to house family members for a wedding. Austin helped us find the right carpeting in stock for each location and Tim somehow found an installer to get the job done, including moving furniture. The rooms were transformed … fresh and beautiful just in time at a good price! Thanks guys!

Maureen

Luxury Vinyl Plank

Rated 5 out of 5
July 24, 2022

My wife and I went to Georgia Floors Direct in need of flooring for a remodel of a home we are going to be moving into. Upon walking in to the store we were greeted by a salesman named Kyle. He was friendly, funny, helpful and extremely knowledgeable of the products we were looking for. He was also very patient with us as we made several trips back and forth with different samples. Finally we chose a LVP that matched what we had in mind. The flooring was of top quality and at an extremely reasonable price. Kyle walked us through our purchase from start to finish explaining the process meticulously. We then had James and Brandon install our flooring and it turned out perfect. These two men are very professional and are Craftsman at their trade. They were on time, cleaned up the job site well, and took great pride in their work. James made sure that he “mixed” the boxes so that there was a uniformed color through out. He also took the time to ensure that the imprinted pattern on each plank did not fall to close to one another. These two things took extra time and effort. It created a floor that looked genuinely like real hardwood where each piece looks individual from each other. I would recommend the Ormond Beach store and Kyle, James and Brandon to anyone looking to purchase flooring as well as having it installed. These gentlemen are top notch.

Bruce Shannon

Outstanding

Rated 5 out of 5
June 14, 2022

After choosing GA FL direct because of the good reviews they had, and having carpet installed in three bedrooms I can see why that have good reviews. Customer service was professional, courteous and PROMPT. David was a great help to us in the store choosing our carpet. Our installer Jr. McDuffie was the best hands down. Very courteous, prompt and did a great job. Time frame was amazing from going into store on June 5th to having our carpet installed on June 13th. I’m impressed to say the least. Looking forward to going back when it’s time to get flooring in our living room.

Rose Lane

Gabe was very helpful in selecting the right product for my condo. He listened to me and helped me choose the correct flooring. He set up Chris to do install who did a fantastic renovation and placement of my LVP. Chris was punctual, professional and did an amazing job. I highly recommend using Georgia Floors Direct.

Lynn R.

Great customer service in the store! Derrick answered every question & met our customer service needs. Installers were the absolute best to work with…great energy…great attitude. An all around great experience!

Diana A.

The salesman George was very helpful. Great price. I was in and out in 20 min. The installer John was very professional and on point with communication and time frames. I will use them for all my flooring needs.

Jimmy I.

Georgia Floors was great! Great selection and salesmanship. Took some samples home and made a final decision. Went back the next day and picked up our entire order. I would recommend them to everyone.

Edward K.

Thanks for your excellent service and wonderful inventory of carpets in-stock. Very competitive pricing! Will definitely recommend to others.

Wilbert W.

I love the huge selection of products, every color imaginable, and sales people who aren’t pushy. They are knowledgeable and capable of answering my questions…gave numerous samples to help me picture the floor in my home. The installation team were great as well, on time, and neat as a pin. I totally love my new floor!

Gloria C.

Excellent experience: Great product, excellent price, and excellent people. People in the store are very helpful. Super easy to get any help and to change/modify the order.

Anatoly S.

Love the carpet, color and it’s so comfortable…very happy with the purchase and the salesman was very helpful in the decision making progress.☺️

Shirley B.

Very knowledgeable team and super friendly. Communicated in a timely manner and installation went quick and smooth. I will be using them for additional flooring needs.

Lisa M.

Great place to find affordable flooring. Austin was a great salesman and Caycee’s team (installers) did a fantastic job installing our carpet and vinyl flooring.

Tashmyia O.

Derrick and his team are very professional and went out of there way to help me with my purchase and the install team did a fantastic job. Would purchase and highly recommend. Thanks, Nanette one very Happy Customer….

Nanette B.

We are returning customers from 10 years ago, this time for tile/laminate vinyl flooring. Derik was so patient as this decision took approximately two weeks. We finally decided on tile and couldn’t be more pleased. Derik gave us a fair price and helped us select the perfect grout color. This is our go-to place for flooring!

Wendy F.

I was very happy with my experience and purchase at Georgia Floor Direct this time and a few times prior to this. The staff was super friendly, knowledgeable and worked diligently until I was able to get the item I needed.

Norma W.

Love my new flooring! It looks great and Advanced Flooring Professionals (Tim Haifley) did a fantastic job in the installation. I highly recommend Georgia Floors Direct and Advanced Flooring Professionals. Everyone I worked with was very knowledgeable and nice 😀

Nancy S.

My carpet is beautiful. It was installed with care to my home and furniture. The workers were respectful and very nice. I am very happy with everything, the carpet and the service.

Gina M.

Great product for our business at a great price. Installed the next day by their recommended contractor. Very efficient and good value for money. Very satisfied customer.

Paul T.

Georgia Floors is always extremely helpful with a great inventory. We recommend them to our clients often. From the day of selection to installation we never have to worry. Gabe is always very helpful and on top of it. We will continue to use Georgia Floors Direct!

Amanda P.

Georgia Floors have completed new flooring in almost every room in my home. I’m always pleased with the outcome and the service is always great.

Jeanette C.

Tim (Manager) was extremely helpful. Chris (Installer) was very professional and finished the job much faster than I expected. I give the entire experience a 10 out 10. They did such a great job I decided to do my entire living room. Two thumbs up! Thank you Georgia Floors Direct!

Troy F.

We have been doing business with Tim F. (et al.) at our local store for 24 years. They have a great selection of flooring and can offer guidance for your projects. Customer service is top notch and courteous. Highly recommend!

Sylvia F.

This is my 3rd time getting my floors with these guys. Their customer service like always EXCEPTIONAL. Derrick and Joe always do the best to provide you an awesome experience. They beat the price of 3 other places that I visited. Thank you!

Edgar F.

Derek was very helpful and didn’t try to gouge me on the price. He kept his recommendations in line with exactly what I was looking for. Installation was scheduled quickly and efficiently. I will definitely return!

Allison S.

Very professional service. Good prices. Nice staff. Installation was perfect. I have been a customer of Georgia Floors for years and will continue to use their services in the future for my rental apartments.

Theresa B.

Vilma and I were in a jam to buy transistion pieces and Georgia Floors Direct came through for us. They were knowledgeable great selection and more than fair with their prices

Christopher K.

I have used Georgia Floors Direct several times to install flooring for my rental homes. They have a competitive price and a great selection of products. They are responsive and finish jobs quickly. Highly recommended.

David M.

Wonderful customer service!! Always very friendly & helpful. Plan to use them for any & all future flooring needs. 110% recommend.

Morgan J.

Fabulous experience and quick install for my hurricane damaged carpet replacement. I love it so much it makes me want to redo the rest of the house! The service at the store and during install was lightyears beyond what I’ve experienced at the big box stores. Will be a return customer for sure!

Lauren K.

Great selection and great service! Got a bid on carpet replacement and it was lower than anyone else!

Dr. Derek S.

Above and beyond customer service!! We would highly recommend Georgia Floors Direct!!

Heather B.

Had a good experience buying our flooring. The manager was very knowledgeable and friendly. The installation went well also. It looks great!

Lynn S.

Thank you so very much Bo. You were polite and assisted me when I asked. The floor looks absolutely beautiful. This was my 2nd time purchasing flooring from Georgia Floors Direct. I have never been disappointed.

Lisa S.

Great selection of products! Kyle was so accommodating and great to work with…we love our new carpet!

Sharon W.

Love our new floors! James did a great job installing them! Bought from them before and will def use them again🤗

Terry W.

Best place for floors. Cody matched laminate that was installed in our home years ago for master bedroom with vinyl plank. Installed a few days after we ordered it by Chris and his crew. Did a great , professional job. Would recommend Georgia flooring to everyone. Thank you Cody and Chris.

Patricia K.

Great sales. Thank you Jeff. Great install. Greg Neville and 3 other Crewman were the Best. Whole project 4 rooms and two hallways Looks Great.

John T.

Great experience, Cody was very helpful and efficient in pricing and arranging for floor measurement. Chris Dunn contacted me the same day to measure and arrange an installation date. Chris went out of his way to get floors installed asap after hurricane Ian hit on the original date. I highly recommend this company.

James E.

Just bought new bedroom flooring from these guys! Kyle waited on us and was extremely nice. Thank you for all your help. If we ever do another floor, we’ll definitely be back. Thank you!

Karen C.

Dear Cody,

My wife and I want to thank you for the excellent service we received when purchasing the carpet and flooring that Paul Gigeorgio installed in our home. We were especially grateful for your willingness to replace the original flooring laminate in the kitchen, and are very pleased with the final result.

If we need flooring in the future, we’ll be sure to contact you and Paul!

Mitch & Dee B., Holly Hill

A Letter of Appreciation and Recommendation

To: Mike Newby, Manager; Joe Wrobel, Sales Agent; and LeeRoy Nunez, Interior Concepts, Co.

As a consumer, the most difficult thing is to find a company that (1) has what you are looking for, (2) can answer questions about the product, (3) can deliver as promised for installation and (4) makes you feel that your business is appreciated no matter how large or small you product order.

Therefore, without hesitation, I highly the three aforementioned from Georgia Floors Direct of Lakeland Fl.

They fulfilled my expectations and then some.

Sincerely,

Eleanor L., Lakeland, FL

Service – Excellent! Even better than expected! Bret never pushed us. He was helpful, knew his material and prices. He gave us samples to try at home and he was a great listener!

Lori & Craig

Excellent. Excellent and Better than expected! The staff is always great to work with.

Pam & Taylor, Lakeland

Derrick was so nice and helpful. Helped us find flooring within our budget and it looks great! I will not go anywhere else for flooring!

John

I have rental properties and every time a tenant moves out I replace the flooring either carpet or linoleum and Mike Newby is always helpful and professional.

Joy, Savannah

Excellent service! Your salesmen are great guys. Very professional, helpful and friendly.

Jimmy, Ormond Beach

Better than expected! Excellent! I can not brag on GFD enough! I’ll use them again and again! Jeff and Dave are the best!

James, Ocala

I love my new flooring! Everyone that sees it says it’s beautiful. Your store is great!

Della

Great store! Enjoy the salespeople! Great prices! And quality carpet- excellent all around!

Patricia

Friendly, went out of their way to accommodate, excellent service from both Jerry and Anthony!

Gayle

Very happy with the job and it was a good experience! Better than expected – would recommend them to a friend definitely.

Allan and Joan

Bought from them before, always excellent service – have always been very happy with their service – and they stand behind their product!

Bill