How do I clean luxury vinyl plank flooring?

Sweep or vacuum regularly to remove dirt and debris. Use a damp mop with a mild, pH-neutral cleaner for deeper cleaning. Avoid abrasive scrubbers and harsh chemicals.

What is the best way to care for hardwood floors?

Dust or sweep hardwood floors daily and clean with a hardwood-specific cleaner as needed. Avoid excessive water and never use steam mops, as moisture can damage wood.

How can I keep my carpet looking new?

Vacuum carpets at least once a week, treat spills promptly, and schedule professional cleaning every 12–18 months to maintain appearance and longevity.

What should I use to clean tile flooring?

Sweep or vacuum regularly, and mop with a mild detergent or tile cleaner. Clean grout lines with a soft brush and avoid acidic or abrasive cleaners.

Can I use a steam mop on laminate flooring?

No, steam mops are not recommended for laminate flooring, as excessive moisture can cause the planks to warp or swell. Use a damp (not wet) mop with a laminate-safe cleaner.

Floor Care and Maintenance

Hardwood Floor Care & Maintenance

Like any floor covering, factory-finished hardwood will show signs of wear over time, depending on the size and lifestyle of your family. By taking a few precautions and following a regular cleaning and maintenance routine, you can expect years of beauty and performance from your floors.

Regular Care & Maintenance

Sweep or vacuum regularly to remove sand and dirt. Built-up grit can scratch and damage the surface.
Use only a brush or felt vacuum head—never a beater bar. Make sure vacuum wheels are clean.

Spills

Clean spills immediately with a dry or slightly damp cloth.
Caution: The floor is very slippery when wet. Allow it to dry completely before walking on it.

Cleaning

Always sweep or vacuum before using a wood floor cleaner.
Use only approved products such as Bona Hardwood Floor Cleaner.
Never allow excess cleaner or liquid to sit on the surface—it can permanently damage the wood.

Do not use:

Harsh cleaners or abrasives
Water, wet mops, or steam cleaners
2-in-1 cleaners, oils, soaps, waxes, citrus oils, lemon oil, tung oil, silicon, or ammonia products
Use of these products will harm your floor, void your warranty, and may cause unsatisfactory results.

Furniture

Never slide furniture or heavy items across the floor. Use a dolly with protective plywood sheets.
Always use floor protectors under heavy objects or furniture.
Avoid hard rolling casters—use wide (1″ minimum) vinyl wheels.
Keep casters clean and in good condition.

Additional Precautions

Hot items: Never place hot objects directly on the floor.
Pets: Clean up pet waste immediately. Keep nails trimmed and paws free of dirt, gravel, or grease.
Shoes: Avoid walking on floors with spiked or damaged heels.
Humidity: Maintain indoor humidity between 35%–55%. A humidifier in heating season helps prevent wood shrinkage.

Maintenance Tips

Place doormats at all outside entrances to reduce dirt and moisture.
Wipe up moisture spills immediately.
Clean floors often, but avoid excessive water.
Never use unapproved cleaners, soaps, or detergents. Even contaminated cloths can void your warranty.
Use a Bona Hardwood Floor Cleaner and Terry Cloth Mop Kit to safely remove most substances.