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Customer Service is Outstanding!
Hands down BEST place to buy flooring in Savannah. I have purchased more than once from this location and Shannon and Tim are amazing!! Super helpful and knowledgeable about their products! Do yourself a favor and shop here.
From the first time we entered the showroom, we were made to feel comfortable, and given all options that were available to fill our needs. Our saleperson, Tanner Hamilton, went the extra mile to give us samples of our choices and written quotes for each. It was a positive experience.
Third times the charm.
Our first flooring from Georgia Floors Direct on Abercorn was Brazilian cherry which replaced nasty carpet. Helped to sell the house after 2 years.
Second purchase was low nap carpet for a bonus room in another house.
Our recent and third purchase was Mohawk Revwood to replace horrible flooring installed by the builder in a spec house. Tim, the manager, was great at explaining the product. Tim was out the day we came back to order and we had Shannon place the order. Oh, and Shannon either did the carpet or the Brazilian cherry floors order years ago. Such nice guys, both called after the floors were done to make sure we were satisfied.
We used Jon Wagner recommended by Shannon to install the floors and he and his guys did a great job. They were on time, efficient, informative, and so nice.
Stopped in to the Lakeland showroom today to look at tile. My husband and I were so impressed by the selection and sale prices we picked out tile and carpet. Derrick and Michael were excellent salesmen and very knowledgeable about the products. Michael took care of the sale and promptly helped load the tile. We will be back for any future flooring needs. Thank you!!!!
Great products and great customer service-Thank you!
All of the staff are super helpful and there are a lot of choices of merchandise. It took me a long time to decide on a product. Every time I went into the store, they were always friendly, helpful, and not pushy. I really appreciated this and it’s one of the reasons I felt comfortable shopping here and ultimately purchased from them. Tanner was the person who coordinated with me on the final decision, got the products ordered along with the extra components like the trim pieces, and he followed up on the order and made the whole process very easy. I would definitely recommend this store again and will go back in the future. Thank you!