Customer Service is Outstanding!

Rated 5 out of 5
February 15, 2021

Hands down BEST place to buy flooring in Savannah. I have purchased more than once from this location and Shannon and Tim are amazing!! Super helpful and knowledgeable about their products! Do yourself a favor and shop here.

Brooker Forkin

Tanner Hamilton

Rated 5 out of 5
February 11, 2021

From the first time we entered the showroom, we were made to feel comfortable, and given all options that were available to fill our needs. Our saleperson, Tanner Hamilton, went the extra mile to give us samples of our choices and written quotes for each. It was a positive experience.

Linda Senter

Third times the charm.

Rated 5 out of 5
February 10, 2021

Our first flooring from Georgia Floors Direct on Abercorn was Brazilian cherry which replaced nasty carpet. Helped to sell the house after 2 years.
Second purchase was low nap carpet for a bonus room in another house.
Our recent and third purchase was Mohawk Revwood to replace horrible flooring installed by the builder in a spec house. Tim, the manager, was great at explaining the product. Tim was out the day we came back to order and we had Shannon place the order. Oh, and Shannon either did the carpet or the Brazilian cherry floors order years ago. Such nice guys, both called after the floors were done to make sure we were satisfied.
We used Jon Wagner recommended by Shannon to install the floors and he and his guys did a great job. They were on time, efficient, informative, and so nice.

Ellen and David Thomas

Outstanding Service!!!

Rated 5 out of 5
February 8, 2021

Stopped in to the Lakeland showroom today to look at tile. My husband and I were so impressed by the selection and sale prices we picked out tile and carpet. Derrick and Michael were excellent salesmen and very knowledgeable about the products. Michael took care of the sale and promptly helped load the tile. We will be back for any future flooring needs. Thank you!!!!

Todd and Michelle Sells

Great products and great customer service-Thank you!

Rated 5 out of 5
January 20, 2021

All of the staff are super helpful and there are a lot of choices of merchandise. It took me a long time to decide on a product. Every time I went into the store, they were always friendly, helpful, and not pushy. I really appreciated this and it’s one of the reasons I felt comfortable shopping here and ultimately purchased from them. Tanner was the person who coordinated with me on the final decision, got the products ordered along with the extra components like the trim pieces, and he followed up on the order and made the whole process very easy. I would definitely recommend this store again and will go back in the future. Thank you!

Merry M

Dear Cody,

My wife and I want to thank you for the excellent service we received when purchasing the carpet and flooring that Paul Gigeorgio installed in our home. We were especially grateful for your willingness to replace the original flooring laminate in the kitchen, and are very pleased with the final result.

If we need flooring in the future, we’ll be sure to contact you and Paul!

Mitch & Dee B., Holly Hill

A Letter of Appreciation and Recommendation

To: Mike Newby, Manager; Joe Wrobel, Sales Agent; and LeeRoy Nunez, Interior Concepts, Co.

As a consumer, the most difficult thing is to find a company that (1) has what you are looking for, (2) can answer questions about the product, (3) can deliver as promised for installation and (4) makes you feel that your business is appreciated no matter how large or small you product order.

Therefore, without hesitation, I highly the three aforementioned from Georgia Floors Direct of Lakeland Fl.

They fulfilled my expectations and then some.

Sincerely,

Eleanor L., Lakeland, FL

Service – Excellent! Even better than expected! Bret never pushed us. He was helpful, knew his material and prices. He gave us samples to try at home and he was a great listener!

Lori & Craig

Excellent. Excellent and Better than expected! The staff is always great to work with.

Pam & Taylor, Lakeland

Derrick was so nice and helpful. Helped us find flooring within our budget and it looks great! I will not go anywhere else for flooring!

John

I have rental properties and every time a tenant moves out I replace the flooring either carpet or linoleum and Mike Newby is always helpful and professional.

Joy, Savannah

Excellent service! Your salesmen are great guys. Very professional, helpful and friendly.

Jimmy, Ormond Beach

Better than expected! Excellent! I can not brag on GFD enough! I’ll use them again and again! Jeff and Dave are the best!

James, Ocala

I love my new flooring! Everyone that sees it says it’s beautiful. Your store is great!

Della

Great store! Enjoy the salespeople! Great prices! And quality carpet- excellent all around!

Patricia

Friendly, went out of their way to accommodate, excellent service from both Jerry and Anthony!

Gayle

Very happy with the job and it was a good experience! Better than expected – would recommend them to a friend definitely.

Allan and Joan

Bought from them before, always excellent service – have always been very happy with their service – and they stand behind their product!

Bill